0000342 Workers’ Comp/Supervisor Safety Training 3 credits

0000344 Introduction to Indoor Air Quality 3 credits

0000348 Commercial Load Calculation 6 credits

0008625 Personnel Policies & Communications 2 credits

0008626 Code Violations, Avoiding Red Tags 2 credits

0008627 Evaluating Performance 2 credits

 


Introduction to Air Conditioning
Low Voltage Controls Clinic
Refrigerant Cycle Clinic
Heat Pump Service Clinic
Customer Relations & Your Employees
Gas Furnace Clinic
 
 

 
 
RACCA COURSE DESCRIPTIONS

0000342 Workers’ Comp/Supervisor Safety Training
Provides a general overview of Workers’ Compensation insurance and the impact of an effective safety training program. Contractors will learn the requirements of participation in the Comp system.
(Continuing Education Credit - 3 hrs, includes W/C, Safety and Business Practice Requirement)


0000344 Introduction to Indoor Air Quality
Defines Indoor Air Quality issues such as; “Sick Building Syndrome” and “Building Related Illnesses”. Provides an overview of the IAQ investigation process.
(Continuing Education Credit - 3 hrs,)


0000348 Commercial Load Calculation
This 2 night course provides instruction on how to perform load calculations for commercial structures. Attendees will be introduced to the most widely accepted methods for sizing commercial A/C systems.
(Continuing Education Credit - 6 hrs)


0004538 Personnel Policies & Communications
The course is designed to review a variety of techniques used in workplace communications between contractors and their employees. Supervisory people will learn skills to enhance their ability to deal with a workforce and to establish policy.
(Continuing Education Credit - 2 hrs, includes Business Practice requirement)

0008626 Code Violations, Avoiding Red Tags
Code Violations, Avoiding Red Tags -  a seminar for contractors and their employees that is designed to reduce citations and inform participants of new code developments.
(Continuing Education Credit - 2 hrs)

0008627 Evaluating Performance
This course provides instruction on developing your own unique, customized, employee evaluation system. You will learn a process that is easily understood by the evaluator and the employee. (Continuing Education Credit - 2 hrs, includes Business Practice requirement)


Clinics for Contractor’s Employees

Introduction to Air Conditioning
A non-technical description of the work performed and the products sold by our industry. The course uses every day examples of the physics used in the refrigerant cycle in non-technical terminology. This course is designed for a contractor’s support staff; secretaries, dispatchers, counter personnel, job costing and warehouse personnel. The course will help them better understand the equipment and the terminology we use so that they may be more productive. (2.5 hrs)


Low Voltage Controls Clinic
A review of basic low voltage control circuits. Includes tips on wiring, testing and troubleshooting. This clinic is designed for the new technician, but may also serve as a refresher for veterans. (2.5 hrs)


Refrigerant Cycle Clinic
A review of the basic refrigerant cycle. Includes tips on trouble shooting and charging methods with air flow in mind. The clinic is designed for the new technician, but may also serve as a refresher for the veteran. (2.5 hrs)


Heat Pump Service Clinic
A review of the basic heat pump including standard service and troubleshooting procedures. Also includes defrost controls information. The clinic is designed for the new technician, but may also serve as a refresher for the veteran. (2.5 hrs)


Customer Relations & Your Employees
This seminar is designed to make a difference in your company customer relationship through your employees. Training for receptionists, dispatchers, service techs, installers and others who represent your firm. (2 hrs)

Gas Furnace Clinic
A review of the basic Maintenance & Service procedures for Natural Gas & LPG (includes safety checks). This clinic is designed to help the new technician and also serves as a refresher for the veteran tech. (2 hrs)